Last Updated: 31 July, 2025

Herbs O’ Shrubs (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you use our website.

1. Information We Collect

We may collect the following types of information when you interact with our site:

  • Personal details: Name, phone number, email, billing/shipping address.
  • Payment details: Processed securely via third-party gateways (we do not store card details).
  • Technical data: IP address, browser type, device info, and cookies to improve website performance.
  • Order history and communication preferences for customer service and promotional emails.
2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders
  • Provide customer support
  • Send updates on orders and offers
  • Improve website functionality and user experience
  • Comply with legal obligations
3. Data Sharing

We do not sell or rent your personal data. We may share information with:

  • Trusted service providers (e.g. shipping partners, payment gateways)
  • Legal authorities, if required by law
4. Cookies & Tracking

Our website uses cookies and similar tracking tools to enhance your experience. You can disable cookies through your browser settings, though some features may not work properly.

5. Data Security

We use industry-standard security measures (SSL encryption, secure servers) to protect your data from unauthorized access or disclosure.

  • Your Order ID
  • Photos (if the item is damaged or incorrect)
  • A brief description of the issue
6. Your Rights

You may contact us to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal limitations)
  • Opt out of marketing communications at any time
7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Policy Updates

We reserve the right to update this Privacy Policy as needed. Changes will be posted here with a new “Last Updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, reach out to us at:
📧 support@globuslabs.in
📞 +011-4569-9566