1. Shipping Coverage
We currently ship across all major pin codes in India. For remote or restricted areas, delivery timelines may vary.
2. Order Processing Time
- All orders are processed within 1-2 business days after receiving payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of delays due to high order volume or unforeseen circumstances, we will notify you via email or SMS.
3. Shipping Time & Delivery Estimates
- Metro Cities: 2-4 business days
- Tier 2 & 3 Cities: 4-6 business days
- Remote Locations: 5-8 business days
Please note: Delivery timelines are estimates and may be subject to courier delays, natural calamities, or other external factors beyond our control.
4. Shipping Charges
- We offer free shipping on all prepaid orders above ₹1000.
- A flat shipping charge of ₹80 applies to orders below ₹1000.
5. Order Tracking
Once your order is shipped, you will receive an email and/or SMS with tracking details. You can track your shipment via the link provided.
6. Delivery Partners
We partner with reliable third-party logistics providers depending on the delivery location.
7. Address Accuracy
Please ensure the shipping address and contact details provided are accurate and complete. Herbs O' Shrubs is not responsible for failed or delayed deliveries due to incorrect or incomplete information.
8. Delayed or Lost Orders
If your order is delayed beyond the estimated time or appears lost in transit, please contact us at:
📧 support@globuslabs.in
📞 +011-4569-9566
We will assist in tracking and resolving the issue with our courier partner.
9. International Shipping
Currently, we do not offer international shipping. We only deliver within India.
